Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations. Please notify a member of staff if you notice any area of concern so immediate action can be taken.
Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
It is with great sadness that due to the unprecedented circumstances surrounding the COVID-19 pandemic, we are not permitted to see any patients in person. We will be operating reduced hours for a telephone advice service only.
If you are a registered patient of the practice and you have severe dental pain and facial swelling please call 020 8866 0362, between the hours of 9am and 1pm on Wednesdays, Thursdays and Fridays.
If you cannot get through, please kindly leave a voicemail message and one of the team will call you back. We wish you and your loved ones good health and wellbeing during this difficult time.